Agents can now support customer’s mobile devices as if they were holding it.
[Features]
1. Auto-switch between 3G & Wi-Fi
Depending on the optimum connection method, onetouch Support can switch networks automatically without dropping the session.
2. Connect using phone numbers
Connect with the agent using the PIN code(6 digit code) and by tapping on the support icon.
3. Optimized screen sharing
Our VRVD5.0 engine processes the image at its optimal point to improve speed and quality.
While, minimizing network traffic by using most efficient compressing algorithm.
4. Optimized mobile support environment
It requires about 2-30% of CPU usage (ref. 1 GHz) and uses approx. 300 Kbytes of memory during the support session. All while minimizing bandwidth by lowering the amount of data transferred.
[Installation & Usage]
- Connect using 6 digits connection code.
1. Download the app from the Market, install and tap it to launch.
2. Install and execute onetouch Support App.
3. Enter the 6 digits connection code given by the representative.
4. Accept the mobile control request (optional).
5. Connect and receive support.
6. End the app and the connection to finish the support.
We do not host ONE TOUCH Support on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Galad and passed their terms and conditions to be listed there. We recommend caution when installing it.
The APK Download link for ONE TOUCH Support is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
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| Downloads: 38 | ||||
| Updated At: 2024-03-28 11:46:23 | ||||
| Publisher: RSUPPORT Co., Ltd. | ||||
| Operating System: Android | ||||
| License Type: Free |